1. Return Policy
At Blogs Viajes, we strive to ensure your satisfaction with our products and services. However, due to the nature of our offerings, we have specific guidelines for returns:
- Eligibility for Returns:
- Items must be returned in their original condition, unused, and with all packaging and tags intact.
- Returns must be initiated within 15 days of the purchase date.
- Non-Returnable Items:
- Personalized or custom-made products.
- Items marked as “Final Sale.”
- Process for Returns:
- Contact our customer service team to initiate a return.
- Provide your purchase receipt or proof of purchase.
2. Refund Policy
- Refund Eligibility:
- Refunds are issued once the returned items are received and inspected.
- Refunds are provided only via cash or check as we do not accept any electronic payment methods.
- Refund Processing Time:
- Approved refunds are processed within 7–10 business days after receiving the returned items.
- Shipping Costs:
- Shipping charges for returns are the responsibility of the customer unless the return is due to a defect or error on our part.